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Thorness Returns & Exchanges

We hope that you will be delighted with your purchase, but if you are not you can return any item within 30 days of receipt to be exchanged.

If a refund is requested we will process your return immediately once we have receive the parcel back to us. Any refunds will be returned to you by the original method of payment.

We ship exchanged hats back to you for free within the UK. International customers will be responsible for all shipping costs.

Please send any returns to the below address and include your order number, email address and contact number,

Thorness LTD
5 Chawton Park Road
Alton
Hampshire
GU34 1RG
United Kingdom


If you have any questions or queries, please contact us:

Email: customerservice@thorness.co.uk
Telephone: 01420 83007